Type a name for your contact group, like Special Projects.Ĭlick Add Members > From Outlook Contacts. In the main Outlook window (not in the opened email message), click People on the Navigation bar Right-click your selection, and then click Copy, or press Ctrl+C. In the To or Cc box, highlight all the names with your mouse. Open an email that was sent to the people you want to include in the contact group. Then, the next time you want to contact them or schedule a meeting with them, you can add the contact group to the To line of your message, instead of adding each person individually. Has anyone ran into something like this before? I'm sure I'm missing some troulbeshooting steps in this post, but I've put 10+ hours into this.If you’re always emailing the same group of people, you can create a contact group (previously called a distribution list) that includes all of the recipients by using a previous email that you sent to them. We've tried cached mode, online mode, we migrated her mailbox to a different DB. I removed the group, and the test account still had all the normal group options and I could even right click on the "Groups" folder in the left hand pane and browse for groups. I created a test account with the same exact settings as hers, added the test account to the group, and it shows up almost immediately. We've removed her from the group and re-added. When I go under options under my profile (same computer, same outlook) groups show up. If I go into options when I'm under her profile, the groups option isn't even there. I've built her profile in my Outlook and the groups don't show up, but they show up under my profile. It shows up in OWA and shows up in the Outlook phone app, but not the desktop app. Everyone else at the company has no issues with groups. I have a user in one of the Companies I support that isn't getting O365 groups in her Outlook. Been working on this for a week or so and Microsoft Support is proving to be pretty useless here.
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